99 out of 100 times if a BusyBox is being a troublemaker, it means the computer inside needs a reboot. Computers have been around 50+ years but, for whatever reason, sometimes they just need a good old fashion reboot even after months of running perfectly. 🤷 Connor explains how to reboot the computer here: https://youtu.be/vK7birHrdPU
The battery will, at times, trickle charge to maintain the best possible health. Sometimes it trickle charges when you first plug it in, sometimes it's at the end of a charge cycle. Just leave it plugged in and it'll get out of trickle charge mode after a while.
No, not at all. The unit is made to run both ways. In fact, we made the Modern Cover with you in mind. It has 3 different side doors, two of which are made for “always plugged in” applications like yours; one door is for the BusyBox S, the other is for the BusyBox D. The third access door is solid so it hides the USB-C charging port for when you don’t want to be plugged in, and don’t want to see the opening.
We use both the Power Delivery and the Quick Charge protocol and you can pick up Power Delivery (PD) devices very affordably at many retailers both online or in stores.
Turn BBD Off/On using side buttons & try again or use the reboot technique from above.
There is a firmware update that fixes this, but if you don't want to upgrade and it is usually this is due to a “brown out” of power and is fixed with a simple computer reboot. Connor explains how to hit reboot here: https://youtu.be/vK7birHrdPU
If the minimum brightness isn’t sufficient for your environment:
1. Increase the brightness one click at a time until the sign is easy to read from a distance.
2. Be aware that higher brightness settings will consume more battery power, leading to shorter run times between charges.
If your 5GHz router doesn't connect, you should try the 2.4GHz version of your router's network IDs. The BusyBox performs best on the 2.4GHz band.
The BusyBox has three modes of operation, 1) On, 2) Hibernate, 3) Shut Down
The arrows on the wall mount and the BusyBox should both be pointing UP ⬆️ for the wall mount to work.
We use genuine 3M Command Strips because they are the strongest, highest quality mounts we know of, and because they will not damage your wall/paint when removed properly. If your wall is not clean, or not fairly smooth, they don’t stick as well. Please be sure to use the mount on a clean, fairly smooth surface and you’ll have years of secure and safe use.
This is by design to make it more secure. The team engineered this feature into the system to make it hard for the unit to come off due to a door slam. It also allows you to run the unit vertically.
Yes! No problem. We recommend that you attach the mounting plate with the arrow pointing toward the hinge. This maximizes the safety during a wind-induced door slam. Also, you can use our Message Blanks kit to make your own messages. Need help? Email us and we might be able to make the vertical sign for you! Support@BusyBoxSign.com
Yes! We recommend putting the mounting plate on so that the arrow is pointing toward the hinge so if the door accidentally flies open the BusyBox stays securely in place.
We recommend using a spray can to paint the cover and masking off the magnets. If you brushed it and got some paint on the magnets, simply use a razor or small knife to scrape off the excess paint.
Yes, in the setup software you tell the Button which BusyBox (or BusyBoxes) to command with a click. So one click can turn on several BusyBoxes.
No. But we are considering this feature. But it comes at a cost. Battery life will drop significantly if the Button ring is left on while the BusyBox is on. Our rough estimate is that it would go from about a year to about a month.
In the meantime, this is how we use the Button and for most customers, this way as a great compromise between knowing the status and not having to change coin cell batteries all the time.
Setup the Button this way:
If you start a meeting and forget the status, you can know it's on with a single click. Click once and when you see the green ring, you know the unit is on. If you single click again, it'll just check with the unit and make sure it's on and you'll get a green ring again.
The same is true for off. At the end of the call double click. Green ring means the command has been executed. If you forget just double click again the BusyBox executes the "OFF" command again, even if the unit is already off. Now you know it's off.
We avoid "toggle mode" because to us it's a bit more confusing. We always want to know that the BusyBox will receive a command and execute it (on or off) and we don't want to replace batteries all the time. Toggle mode is best when you can see the unit, which is perfect for some applications.
No. We are complying with the European Law that certain classes of devices NOT supply a power supply in order to minimize the waste generated by all the old/unused power supplies.
While BusyBoxes are made to withstand many falls, sometimes weird things happen and the BusyBox is damaged. Contact us for a wide array of options from replacement parts, to repairs to swapping out a unit. You'll find we can be very generous when it comes to repair costs. 😉
We have a very long product roadmap with a lot of ideas, so if you want to get paid for your idea, please don't send it in. We don't want you to think we "stole" it when it was already on our minds. Send you feature ideas to support@BusyBoxSign.com. But if you just want to help improve the BusyBox community and features send it in, hopefully you’ve thought of something we have not.
Yes! Use the gear icon to toggle between individual and group control. Click the LOCK button 5 times in a row to allow the remote to control multiple devices.
Figma is free and 1280 x 480 with a border for the cover you have making all kinds of fun images.
You can also use PowerPoint or Keynote to make images (size the canvas to 1280 x 480) and you can even use Animations in the PowerPoint/Keynote app to add motion, export the file as a .gif and upload it to your BusyBox D.
A PD compliant power supply will not only charge your device at the maximum safe rate, it will help keep the battery well cared for so it lasts a long time. We usually get a 3-pack (for $15) on Amazon.